Audit Trail
Learn how the Audit Trail allows you to review a more detailed list of the conversion requests that Genius processes to trigger bonuses.
When a conversion event is processed, the Genius Rewards Engine generates an Audit Trail log. This Audit Trail record includes a detailed trace with all the steps taken by the rewards engine. When a bonus is generated, you see a 'success'; otherwise, you see a 'fail.'
To access the Audit Trail page, click on the Audit Trail link on the left-side navigation menu.
Downloading Requests in a .CSV File
To download the list of requests, click on the Download .csv action located on the List of requests panel. The image below shows the details.
Understanding the Request Details
To open the request details click on the View action located on the Actions section on the right side of every request. The image below shows the details.
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